If the EVA# has already been registered in your Esri Global account, then try the following to reset your options and authorize the software: This indicates installation of the Concurrent version of the software which will not work with the EVA# code received. Could not connect to license manager running on Host “Not_Set. Log in to the computer as the Administrator and complete the authorization process. Check that the Advanced(ArcInfo) Single Use option is selected if not, select it and click Apply. Open ArcGIS Administrator, select Programs (or All Programs) > ArcGIS > ArcGIS Administrator. You may have selected the wrong software product during authoriziation process. Proceed with the authorized procedure as outlined in Step 4: Authorize ArcGIS Desktop of the ArcGIS Desktop - Installation Guide.

In the ArcGIS Administrator select Desktop, ensure that you have the ArcAdvanced (Single Use) option checked, and click on Authorize Now.

If the window shows “No” under the Authorized column then your software has not been authorized.

Select Availability to view the status of ArcGIS Desktop licensing.

This takes you to the software specifics. To do so, select Programs (or All Programs) > ArcGIS > ArcGIS Administrator.

If you have already completed this step, on your desktop with the installed software, open the ArcGIS Administrator.

To ensure proper authorization of your ArcGIS Desktop software you first need the EVA# code that was emailed to you, by logging in to your Esri Global Account (create an account if you do not have one), and click on Activate ArcGIS.

Moving ArcGIS Desktop from one computer to another.ĪrcGIS Desktop Advanced is not authorized for use.

I want to renew my expired ArcGIS Desktop License, not upgrade the software.

I entered the EVA code in the 'Software Authorization Wizard' but the 'Next' button is grayed out.

I do not know if my computer meets the system requirements to run ArcGIS Desktop.

Error 7466: Deauthorization of the license is denied because max number of returns is exceeded.

Error 7284: Cannot perform support actions on inactive fulfillment record.

Error 7174: Authorization request for EVAXXXXXXXXX cannot be completed.

Error 7174: Only deployed entitlement line item can be fulfilled.

Error 7131: Server activation is not allowed to activate entitlement line item.

Error 502 or Error 504: Bad Gateway/ Gateway_Timeout when attempting to sign license agreement form.

Could not connect to license manager running on Host “Not_Set”.

ArcGIS Desktop Advanced is not authorized for use.

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